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Heather Shank (Lena Office Practice) Heather was nominated for being patient-centered, showing respect, dignity, and compassion, being innovative, delivering excellence, and being engaged. Heather has been working open to close at the FHN Lena
office for several weeks due to a co-worker's absence. Her nominator, Candice, writes that even with working long hours, Heather is able to exemplify the PRIDE standards throughout the day. Heather was working ahead of schedule and came across a patient scheduled for an injection that she believed to be an error. She checked the chart and realized that the patient was booked in an incorrect “slot,” which created issues with a pre-authorization that needed to be completed prior to the patient receiving the correct injection. Heather quickly brought this to the nurse's attention and the situation was rectified so the pre-authorization could be completed prior to the patient arriving for the injection.
"She absolutely is deserving of a PRIDE award!" - Candice Nepean
Crystal Winters (Nursing Office/Med-Surg) Crystal was
double nominated for being patient-centered, showing respect, dignity, and compassion, being innovative, delivering excellence, and being engaged. Erin recognized Crystal for coming to the Intensive Care Unit to help on a very busy day after a critical patient came to the unit.
"Crystal came and took over care on 2 patients without any hesitation, so the other nurse could concentrate and focus on the critical patient. Crystal is always willing to help out without hesitation. Crystal is a very competent and great nurse and is a true asset to FHN!”
- Erin Bidlingmaier
Elisha writes that she started off her shift with 6 patients who needed a lot of care. She was struggling to keep up when Crystal came to the unit to help her.
"Without hesitation, she offered to help. Crystal was a godsend. She offered to assess and pass medications on all of the patients she had not yet seen, so everyone could receive the care they needed in a timely manner."
- Elisha Yount
Terri Holland (Nursing Office) Terri was double-nominated for being patient-centered, showing respect, dignity, and compassion, being innovative, delivering excellence, and being engaged. Sarah nominated Terri for being people-focused and always willing to help when needed.
"I appreciate her leadership!” - Sarah Salazar
Nicole stated that she was working at the Ear, Nose, and Throat office when she received a call from a patient stating she was at the hospital for surgery and “no one was around.” Unsure of what to do, Nicole called Terri in the Nursing Supervisor’s
office. Terri was friendly and offered to go look in the cafeteria for the patient to help her get where she needed to be. Terri searched the cafeteria and the gift shop with no signs of the patient. Terri looked up the patient’s phone number and tried to call her. She spoke with the patient’s husband and as it turned out, the patient called the wrong number and was actually at a different hospital, safe and sound.
"Terri had taken time out of her busy day to look for this patient, and then make the necessary phone calls until she knew that the patient was safe. Thank you, Terri, for always going the extra mile to ensure that patients and staff are taken care of and for being so willing to help without question! You are appreciated!”
- Nicole Lester
Others nominated this month include Glenna Halley Hill, Penny
Heckman, Ashley Seal, Amanda Paulsen, Erica Grove, Melissa Larson, Carmen
Kemp, Brittney Mordini, Bobette Roemer, Elisha Yount, Barbara Lloyd, Tabitha
Graves, Roxie Hare, JoAnn Olszewski, Jaylyn Carter, Sue Montgomery, Emily
Perez, Debby Mae Lyons, Cortney Miller, Carlie Love, Makenzie Brown, Hailey
Leverton, and Chelsea Kile.
Continue Delivering Excellence: Every Patient, Every Time! Take PRIDE in what you do at FHN!
Please keep your eyes open for others demonstrating our PRIDE standards and nominate them for PRIDE Champion or our Golden Globe recognition program for leaders! Be sure to include details in your nomination to ensure their excellence is portrayed as you have witnessed it. Thank you! |
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November is …
American Diabetes Month
Bladder Health Month
COPD Awareness Month
Diabetic Eye Disease Awareness Month
Lung Cancer Awareness Month
National Alzheimer’s Disease Awareness Month
National Epilepsy Awareness Month
National
Family Caregivers Month
National Healthy Skin Month
National Home Care & Hospice Month
National
Pancreatic Cancer Awareness Month
Prematurity Awareness Month
Stomach Cancer Awareness Month
December is …
National Safe Toys and Gifts Month
Weeks to Note:
December 4 – 8 is National Handwashing Awareness Week
December 4 – 8 is National Influenza Vaccination Week
Days to Note:
December 1 is World AIDS Day
December 3 is International Day of Persons with Disability
The United States celebrates National Indigenous Month in November. Since 1900, many have sought to recognize the great influence American Natives have had on the history, cultural development, and continuing growth of the country. Various dates and weeks were acknowledged until 1976, when Congress authorized a week in October as Native American Awareness Week. Finally, in 1990, the month of November was chosen because it is traditionally a time when many American Natives gather for fall harvest festivals, world-renewal ceremonies, and pow-wows.
The October-November Iroquois Harvest Ceremony is celebrated in November. It is a day-long ceremony to give thanks to earth spirits for providing now and in the future.
Today (November 23) is Thanksgiving Day in the United States. Early American settlers gave thanks for good harvests by decorating their churches with fruits and vegetables and celebrating dinner with venison and waterfowl.
The United Nations observes Universal Human Rights Month in December. The Universal Declaration of Human Rights (UDHR) was adopted by the UN in 1948 as a response to the Nazi holocaust and to set a standard by which the human rights activities of all nations, rich and poor alike, are to be measured. Some of the Rights are: No one shall be subjected to cruel and inhuman punishment, being entitled to a fair and public hearing by an impartial tribunal, the right of the people to be secure in their persons, houses, papers, and effects, the right to freedom of thought, conscience and religion, and the right to a standard of living to include food, clothing, housing, and medical care and necessary social services, the right to education, the right to participate in the cultural life of the community, not being arbitrarily deprived of their property, a speedy juried trial and right to legal counsel.
The people of Romania and Scotland celebrate St. Andrew’s Day on November 30. The day commemorates the life of the patron saint of Scotland.
The United States celebrates Rosa Parks Day on December 1. The day commemorates the arrest of Rosa Parks, in 1955, for defying segregation by refusing to give up her seat on the bus for a white passenger. The incident led to the end of segregation.
December 3 is the First Sunday of Advent for people of the Christian faith. The church year begins with Advent (from the Latin adventus, meaning “coming” or “arrival”) which is also a time when Christians prepare to celebrate the birth of Christ.
Christians celebrate St. Nicholas Day on December 6. He is the patron saint of Russia and came from a town in Turkey. Being known as a protector of children, the tradition of leaving shoes out in the hopes of receiving treats is practiced in the Dutch, German, and Eastern European countries.
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